Help Center
Frequently asked questions67 Results
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FAQ
FastHelp5 (CRM system) has "Message Board" and "News" function. Message Board I...
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FastHelp5 (CRM system) license structure is as follows. There are 2 types of license, basic license ...
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Recommended web browsers are as follows. ・Internet Explorer V11 ・Firefox ・Google Chrome ・Safari Fa...
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Web application server and Database server are required. Supported OS is "Red Hat Enterprise Linux 8...
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FastHelp5 (CRM system) supports PostgreSQL and Oracle Database. Please contact us for more details. ...
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FastHelp5 (CRM system) can link with LDAP (Lightweight Directory Access Protocol) server to perform ...
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FastHelp5 (CRM system) provides messaging function (Chat) for internal communication. It is for inte...
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FastHelp5 (CRM system) provides FAQ / Template function. It supports agents to respond to customer s...
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The size of the center does not matter. FastHelp is a scalable and highly available product, and i...
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FastAnswer2 (FAQ knowledge system) brings various benefits both for internal and external use like b...
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FastHelp5 (CRM system) provides alert function to prevent to overlook responding to customer. Can se...
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FastHelp5(CRM system) has approval function as standard function. You can use this function when you...
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Yes, you can. FastSeries products (FastHelp5, FastAnswer2) can be used both our cloud environment a...
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Deployment costs for FastSeries products vary depending on the usage pattern and environment, so we...
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The billing system for using each FastSeries product on the cloud environment is as follows. ◆Fast...
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FastAnswer2 (FAQ knowledge system) provides a function to create web forms that can be used for inqu...
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FastHelp5 (CRM system) support various contact channels such as voice, Email, LINE, Facebook, WhatsA...
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FastHelp5 (CRM system) provides data export function. You can export ticket data with various condi...
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FastHelp5(CRM system) has various data search function. Can search data with various conditions such...