Help Center
Frequently asked questions67 Results
Displaying Search Results 1-20 of 67
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Yes, you can. First of all, we will explain how to use our product including screens and functions ...
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FastAnswer2 (FAQ knowledge system) has a function to manage knowledge access privilege that enables ...
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FastHelp has collaboration experiences with various voice recording systems. By clicking the icon ...
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Yes, FastAnswer2 has a lot of experiences with being used not only as an external (customer) FAQ si...
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FastAnswer2 (FAQ Knowledge System) has the following search functions based on the concept of "Easy ...
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Nowadays, many companies post FAQs (Frequently Asked Questions) on their homepages to provide a m...
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Yes, we accept booking for demonstrations and detailed explanations of our FastSeries products. I...
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The following (1) to (5) are the major differences between FastHelp5 and other CRM products. (1) ...
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FastAnswer have user-friendly HTML editor so you can easily create a FAQ without HTML skills. In add...
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The next generation contact center system "FastHelp5" that store and manage valued Voice of Customer...
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FastHelp5 (CRM system) provides a Talk-Script function as an option.The intuitive and ease of use di...
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We offer you FastAnswer with both on-premises and on the Cloud, with different pricing.Various optio...
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FastAnswer have batch FAQ update function for efficiency of FAQ maintenance operation. Moreover, you...
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FastHelp5 (CRM system) has the following security function. Password policy functio...
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FastHelp5 provides "Self-customization" function to users. You can add / edit input field of custome...
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FastHelp5 (CRM system) has a report function as standard function. It enables to visualize KPI by re...
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Client PC requirements are as follows. OS Windows8.1/Windows10 Android (ver5.1...
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We have a lot of experience with voice recording system integration. Voice file is automatically lin...
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FastHelp5 is multi-channel contact center system, can support not only voice but also Email, web, an...
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Yes, we offer FastSeries Cloud services in a redundant system configuration.
