FAQ Enquiries about forgotten articles

Please call the nearest station or the Keikyu Information Center

during the same day it was lost.
* Please note that we cannot receive enquiries by email

on weekends, holidays and outside of office hours. Please enquire by phone.

For enquiries on the following day, please enquire to the places below:

Keikyu information center  03-5789-8686 or  045-225-9696

Weekday【9：00～17：00】 Saturday&Holidays【 9：00～17：00】

* The business hours may change.

* For articles forgotten on trains which connect through to the lines of other train operators

(Toei Line, Keisei Line and Hokuso Line), please also enquire with those train operators.
 

◆Toei Line (colected together after the 3^rd day: it is possible to make an enquiry on the same day) 
Toei Line customer center　03-3816-5711【9:00 - 20:00】 (7 days a week, all year-round)

◆Keisei Line
Lost & Found Center  0570-081-160　【12:00～19:00】

Open Monday to Saturday (closed on Sundays, holidays and the Year-end and New Year holidays)

◆Hokuso Line
Customer Center 
0570-00-7000 【9:00～19:00】

 Open only on weekdays（Closed on weekends, holidays and the Year-end and New Year holidays）