FAQ If you have lost your ticket

What should I do if I lose my ticket?

You will have to pay once more for the train fare from the station where you boarded the train.

You will be given a "Certificate of Fare Re-collection".

If you find the ticket which was lost within one year, please bring it to the station together with the Certificate of Fare Re-collection.

You will be reimbursed the train fare minus a handling charge.